KUN
Client
KUN Sports
Country
Industry
Health & Fitness
Key Notes
For both members and trainers, improving customer satisfaction.
Through the web portal, reducing administrative overhead.
Deployed on the cloud with AWS and Kubernetes, enabling KUN Sports to handle large volumes of users and transactions.
Making it easier for new customers to engage with KUN Sports’ offerings.
Client Overview
KUN Sports is a holding entity with a vision to drive awareness and engagement in sports and wellness activities. The company aims to create an ecosystem that encourages individuals to participate in health and fitness while delivering a seamless and engaging experience for both members and trainers.
Challenge
KUN Sports needed a digital platform that could cater to both members and trainers, streamline gym management, and integrate with various systems such as ERP solutions and fitness devices. They sought a solution that would enhance the user experience, improve the onboarding process, and provide seamless access to their services, all while being scalable and secure on the cloud.
Key Success Point:
The onboarding experience for new customers was significantly improved, with a user-friendly interface and seamless integration of systems. This created a streamlined journey for both new members and trainers, enhancing overall satisfaction.