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About us

Last updated: August 2026

Who We Are

Privacy and Policy

Bitbang Labs is a leading digital transformation agency, specializing in web and mobile app development, including PowerApps solutions. Since 2015, we've been driving innovation and reshaping industry standards. Our journey is defined by meaningful partnerships and a commitment to continuous learning. We craft practical, user-centric digital solutions that turn visionary ideas into impactful realities, improving everyday life.

1. Introduction

BitBang L.L.C-FZ and its affiliated companies (“BitBang,” “we,” “us,” or “our”) respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you:

  • Visit the BitBang website.

  • Contact us or submit an enquiry.

  • Request information about our services.

  • Apply for a job or submit a résumé.

  • Communicate or do business with us.

  • Interact with any other service that links to this Privacy Policy.

By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

The information we collect depends on how you interact with BitBang.

Information You Provide

We may collect information that you provide directly to us, including:

  • Full name.

  • Business email address.

  • Telephone number.

  • Company name and job title.

  • Country or location.

  • Information included in contact forms, messages, project enquiries, or meeting requests.

  • Information contained in résumés, employment applications, portfolios, and professional profiles.

  • Any other information you voluntarily provide to us.

Please do not submit confidential, sensitive, or unnecessary personal information through our general website contact forms.

Information Collected Automatically

When you visit our website, we or our technology providers may automatically collect certain technical information, including:

  • Internet Protocol address.

  • Browser type and version.

  • Device type and operating system.

  • Approximate geographic location.

  • Pages visited and time spent on those pages.

  • Referring website or source.

  • Date and time of access.

  • Website interaction and performance information.

  • Cookie and similar technology identifiers.

This information helps us understand how our website is used and improve its security, functionality, and performance.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies to:

  • Enable essential website functionality.

  • Remember preferences.

  • Maintain website security.

  • Analyse traffic and website performance.

  • Understand how visitors interact with our content.

  • Measure the effectiveness of marketing activities.

Where required by applicable law, we will request your consent before using non-essential cookies.

You can manage or disable cookies through your browser settings or through any cookie-management tool available on our website. Disabling certain cookies may affect the availability or performance of some website features.

Before publishing, list the tools actually used by the website, such as Google Analytics, Meta Pixel, LinkedIn Insight Tag, Microsoft Clarity, HubSpot, or other services. Remove this sentence afterward.

4. How We Use Personal Information

We may use personal information to:

  • Respond to enquiries and communication.

  • Understand your business or technical requirements.

  • Prepare proposals, quotations, demonstrations, or service information.

  • Arrange meetings and follow up on potential opportunities.

  • Provide and manage our professional services.

  • Manage customer, supplier, partner, and contractor relationships.

  • Process employment applications and recruitment enquiries.

  • Operate, maintain, secure, and improve our website.

  • Analyse website performance and visitor behaviour.

  • Prevent fraud, misuse, security incidents, and unlawful activity.

  • Maintain business and financial records.

  • Comply with legal, regulatory, contractual, and tax obligations.

  • Establish, exercise, or defend legal claims.

  • Send business updates or marketing communications where permitted.

We will not use personal information for purposes that are materially incompatible with the reason it was collected unless permitted by law or after providing appropriate notice.

5. Legal Grounds for Processing

Depending on the circumstances and applicable law, we may process personal information based on:

  • Consent: You have agreed to a particular use of your information.

  • Contractual necessity: Processing is required to take steps at your request or perform an agreement with you.

  • Legitimate interests: Processing is reasonably necessary to operate, protect, and develop our business, provided those interests do not override your rights.

  • Legal obligations: Processing is required to comply with applicable laws and regulatory requirements.

  • Legal claims and protection: Processing is required to protect our rights, property, systems, employees, customers, or other individuals.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

6. Marketing Communications

We may send you information about BitBang services, capabilities, events, or business updates where permitted by law.

You may unsubscribe at any time by:

  • Using the unsubscribe link included in the message.

  • Replying to the message and requesting removal.

  • Contacting us using the information provided below.

We may still send non-marketing communications relating to active enquiries, contracts, projects, security matters, or legal obligations.

7. How We Share Personal Information

We do not sell personal information.

We may share information with trusted third parties when reasonably necessary, including:

  • Website hosting and infrastructure providers.

  • Cloud computing and data-storage providers.

  • Email, communication, and collaboration platforms.

  • Customer relationship management providers.

  • Analytics, security, and website-performance providers.

  • Recruitment and applicant-management providers.

  • Payment, accounting, legal, insurance, and professional advisers.

  • Contractors and service providers working on our behalf.

  • Government authorities, regulators, courts, or law-enforcement bodies where legally required.

  • A purchaser, investor, successor, or adviser involved in a merger, acquisition, restructuring, financing, or sale of business assets.

Third-party providers are expected to process information only for authorised purposes and apply appropriate confidentiality and security protections.

8. International Data Transfers

BitBang operates internationally and may use service providers located in different countries. As a result, personal information may be transferred to, stored in, or accessed from countries other than the country in which it was originally collected.

Where required, we use appropriate safeguards for international transfers, such as:

  • Contractual data-protection obligations.

  • Approved standard contractual clauses.

  • Transfers to jurisdictions recognised as providing adequate protection.

  • Other safeguards permitted under applicable data-protection laws.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The applicable retention period depends on:

  • The nature and purpose of the information.

  • The duration of our relationship with you.

  • Contractual and operational requirements.

  • Legal, accounting, tax, and regulatory obligations.

  • Security, fraud-prevention, dispute, and legal-claim requirements.

For example:

  • General website enquiries may be retained for up to [insert period, such as 24 months] after the last communication.

  • Unsuccessful job applications may be retained for up to [insert period, such as 12 months], unless the applicant agrees to a longer period.

  • Customer, supplier, contractual, and financial records may be retained for the period required by applicable law.

When information is no longer needed, we will delete, anonymise, or securely isolate it, subject to technical and legal limitations. Data-protection guidance generally expects organisations to establish retention periods and avoid keeping personal information longer than necessary.

10. Information Security

We use reasonable administrative, organisational, and technical measures designed to protect personal information from:

  • Unauthorised access.

  • Accidental loss.

  • Improper use or disclosure.

  • Unauthorised alteration.

  • Destruction.

  • Security attacks and other unlawful processing.

These measures may include access controls, authentication, encryption, monitoring, backups, confidentiality obligations, and security reviews.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You should avoid sending sensitive or confidential information through unsecured channels.

11. Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your information.

  • Object to or restrict certain processing.

  • Withdraw consent where processing is based on consent.

  • Request a portable copy of certain information.

  • Opt out of direct marketing.

  • Ask how your information is being used or shared.

  • Submit a complaint to the relevant data-protection authority.

Certain rights may be subject to legal limitations or exceptions. For example, we may need to retain information to comply with legal obligations or defend legal claims. UAE data-protection rules recognise rights concerning the correction of inaccurate information and the restriction or stopping of certain processing, while GDPR-related guidance recognises rights including access, correction, deletion, objection, restriction, portability, and withdrawal of consent where applicable.

To submit a privacy request, contact us using the details below. We may need to verify your identity before completing the request.

12. Recruitment Information

When you apply for a role with BitBang, we may collect:

  • Contact details.

  • Résumé and employment history.

  • Education and professional qualifications.

  • Portfolio and professional-profile information.

  • Interview notes and assessment results.

  • Salary expectations and availability.

  • References and background-check information, where permitted.

We use this information to evaluate applications, communicate with candidates, verify qualifications, maintain recruitment records, and comply with applicable employment laws.

Submitting an application does not guarantee employment or create an employment relationship.

13. Children’s Privacy

Our website and professional services are intended for businesses and adults and are not directed toward children.

We do not knowingly collect personal information from children through our website. If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review and, where appropriate, delete the information.

14. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

BitBang does not control those third parties and is not responsible for their privacy, security, or content practices. You should review the privacy policy of any third-party service before providing personal information.

15. Automated Decision-Making

We do not use information collected through our general corporate website to make decisions that produce legal or similarly significant effects through fully automated processing.

Should this practice change, we will update this Privacy Policy and provide any notices required by applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our website or services.

  • The information we collect.

  • Our technology providers.

  • Our business practices.

  • Applicable legal or regulatory requirements.

The revised version will be published on this page with an updated “Last updated” date. Material changes may also be communicated through an additional notice where appropriate.

17. Contact Us

For questions, concerns, or requests relating to this Privacy Policy or your personal information, contact:

BitBang L.L.C-FZ
Email: [email protected]

You may also contact us through the contact form available on the BitBang website.

Our Values

BitBang Values

Mission

We drive digital transformation by partnering with our clients, we empower them to innovate, and create meaningful impact in an ever-evolving digital world.

Vision

Our vision is encapsulated in a clear and bold statement — We transform the future, unlocking the potential of businesses through cutting-edge digital solutions.

Values

We’re passionate about transformation and do it with excellence. Our agile, evolving team delivers impactful results through flexibility, transparency, and innovation.

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Our Clients

At BitBang, we build lasting client relationships by delivering tailored software and product solutions. From startups to enterprises, our client-focused approach ensures we meet your unique needs, driving real business results.

BitBang Support

BitBang

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